VAG GARAGE PTY LTD - TERMS OF SERVICE
By accessing the website at http://vaggarage.com.au, you are agreeing to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.
ORDERS AND PAYMENT INFORMATION
All orders are made through our website www.vaggarage.com.au or through invoice via email or social media platforms. All orders are subjected to be held until all payments are clear. Accepted forms of payment are Paypal and Bank transfer. If you have made an incorrect order please contact us within 1-3 days from date of purchase.
PRICING POLICY
By purchasing products through us you agree that all orders made through our website or third party payment providers are subject to change, reasons being include (1) incorrect 'advertised' pricing or (2) incorrect discounts applied on non-aplicable products.
SHIPPING & HANDLING
All orders are usually processed within 1-2 business days not including weekends. Average shipping times vary from 3 - 12 days depending if the product ordered is in stock. We hold stock for most popular items, and it is the buyer's responsibility to check beforehand before purchasing. We cannot not guarantee a specific delivery date for items that are backordered or out of stock so please check processing. VAG GARAGE PTY LTD is not liable for any delays that have occurred by part of the Courier hired.
VAG GARAGE PTY LTD may use a third party courier service if required. If you have received an incorrect item, please notify us within 24 hours of receiving the item.
For quality assurance purposes we ensure that the package is carefully packed an undergo additional inspection before shipped to our customers. If you have received a package that appears to be damaged you must notify us within 24 hours to make a claim. All claims will be made through carrier service and cannot guarantee that a claim will be provided.
WARRANTY
All products that are sold by VAG GARAGE PTY LTD are only warranted through their respective manufacturers. No warranty will be given if items are mishandled or used. If you received a defective item, we can file a warranty claim through the manufacturer, but it does not guarantee a replacement part as that decision is up to the manufacturer of the item(s). The customer is responsible for all shipping/handling costs associated for item(s) that are warranted.
PRODUCT USAGE
VAG GARAGE PTY LTD is not responsible for any damages that results from using the item(s) purchased through VAG GARAGE PTY LTD. Professional installation is recommended for all products and we do not hold accountable for any damages. We cannot accept liability for faults caused from improper installation. Some item(s) are only legal off-road and/or off-highway and may be illegal for public roads or highways. Please check with your state and local laws.
DEFAMATION
VAG GARAGE PTY LTD takes defamation very seriously and acts correspondingly to Australian Business Law compliances. Defamation is caused by one or more parties causing damage to another individual or a business’ good reputation by making defamatory comments or publications online or in any form. Any form of defamation will be recorded and noted and we will take internal legal action without notice.
FRADULENT TRANSACTIONS
Fraudulent transactions that are processed through the business will be reported to the Australian Police and detective faculties such as Cyber Security organizations to track down offenders with the intention to steal or take actions of fraud. If your order has come through on our website as Fraud we will request identification and payment details to approve your payment and order. If we do not get a response we will consider it as a fraudulent attempt. Refunds on fraudulent orders are not guaranteed.
Under Crimes Act 1900 Section 192E of the Act stipulates that a person is guilty of fraud if the Court finds them guilty of;
- Taking or appropriating a property that belongs to another (victim),
- Makes a financial advantage illegally over another person (victim),
- It causes a person (victim) to lose some financial advantage or property intentionally.
Such offences include penalties that result in five years imprisonment.